As a Retail Supervisor, you are responsible for the strategic and day-to-day success of multiple retail locations within the park. You lead with integrity, develop high-performing teams, and ensure every guest interaction reflects the values and standards of Six Flags. Through operational excellence and team empowerment, you will maximize revenue, guest satisfaction, and team engagement.
YOUR LEADERSHIP IMPACT:
- Lead with Integrity & Respect: Champion a culture of professionalism, safety, and inclusion. Foster a work environment where every team member feels valued and respected.
- Set the Example: Demonstrate excellence in service, presentation, and professionalism. Model behavior that inspires pride and accountability.
- Build and Support a Strong Team: Recruit, onboard, train, and retain team members. Identify individual strengths and develop them through coaching and mentorship.
- Communicate Clearly and Positively: Share information across all levels of your team. Encourage open dialogue, deliver feedback with clarity and care, and foster a positive feedback culture.
- Inspire Through Action: Help the team connect their work to the park’s success. Bring energy and purpose to each shift and lead with a guest-first mindset.
- Take Ownership: Drive revenue and manage labor and operational budgets. Set clear expectations and ensure accountability at every level of your team.
- Develop Yourself and Others: Invest in your growth and that of your team. Provide ongoing feedback and development opportunities, and champion continuous improvement.
- Availability & Presence: Be consistently present during critical operational hours, including weekends and holidays, to lead by example and provide hands-on support when it’s needed most.
