Rides Lead

Rides Team Lead 

Job Type: Seasonal 
Pay Rate: $15/hr.
Category: Ride Operations
Location: Six Flags Fiesta Texas in San Antonio, Texas

WHAT WE PROVIDE:

This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX.  It features a competitive hourly rate of $15/ hr. along with perks such as:  Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, 25% discount of merchandise for all employees, flexible scheduling and daily and weekly pay available. 

As a Rides Team Lead you will assist Ride Supervisors in the day-to-day operation of the Rides Department by promoting teamwork as well as a supportive learning environment for all Team Members.

• Provides first class Guest Service; Interacts and problem solves with Guests who are angry or upset and creates an atmosphere that requires the same of all Team Members.
• Practices and upholds complete knowledge of safety requirements and meets all safety standards essential for the position.
• Enforces and implements a total safety culture for all Team Members which include developing and enforcing of safety standards, training procedures, and emergency procedures.
• Ability to efficiently complete multiple tasks at hand including but not limited to training team members and managing rotations while providing a safe operation of a ride.
• Coordinates and trains any and ALL team members on rides and day-to-day operations, including continuous on the job training for the area.
• Create and assist with the development of training plans for on-the-job rides training for both short-term and long-term area success.
• Team player with professional and friendly interactions among team members, leads, supervisors, and senior leadership team in order to effectively achieve all aspects of the job.
• Actively promotes a teamwork mentality and supportive learning environment.
• Proactively looks for ways to improve the department and the team through taking initiative and bringing ideas to the department leadership team.
• Assists with ensuring appropriate staffing levels are maintained within the Rides Department. Work alongside leadership and scheduling teams to maintain accurate staffing lines, availabilities and time off requests.
• Creates and maintains a strong team environment and crew pride to increase area retention, motivation and morale of Team Members.
• Upholds and coach crews on achieving hourly throughput goals and minimizing line wait time efficiently through goal setting and consistent feedback.
• Assists with aspects of Ride Operation to include rotations, break assignments, and trainings to ensure the success of their assigned crew and the Rides Department.
• Ability to communicate effectively and proactively with guests, team members, and leadership team to effectively pass along information which can include communicating staffing levels, important team member information, and potential safety hazards.
• Maintains all programs related to Safety, Friendliness, Cleanliness, Appearance and Enhancing Guest Satisfaction and any programs developed to support the Rides Department.
• Assists Ride Supervisors in the day-to-day operation of the Rides Department and Ride Areas.
• Performs all other duties as assigned or as necessary to support the Rides Department and Fiesta Texas.
• Management reserves the right to change and/or add to these duties at any tim