2026 Security Guest Service Ambassador

Location : Location US-CA-Concord
Posted Date 3 weeks ago(2/3/2026 7:12 PM)
Position Type
Seasonal
Category
Security & Loss Prevention
Location : Name
Hurricane Harbor Concord

Overview

Be the first line of safety and service in a fast‑paced park environment where no two days are the same. This role combines proactive security, emergency response, and exceptional guest interaction—protecting people and property while ensuring a welcoming, orderly, and memorable experience for everyone. From patrols and access control to incident response and guest assistance, you’ll play a critical role in keeping the park safe, fun, and running smoothly.

 

Responsibilities

  • Interact with guests providing directions and assistance

  • Protect employees, guests, and company property

  • Enforce park policies

  • Control park access, checking vehicle permits and scanning ID badges for team members, vendors, and contractors

  • Patrol and inspect assigned areas of the park

  • Keep unauthorized personnel out of restricted areas

  • Greet and screen guests entering through metal detection and check their bags for prohibited items

  • Monitor all areas for safety hazards, including fire, theft, and vandalism

  • Maintain ride queue lines, sending line jumpers to the back to ensure an efficient boarding process

Qualifications

  • Must be 18 years or older

  • Able to lift, carry, and balance heavy loads

  • Physical qualifications to stand, walk, stoop, bend, and reach throughout your shift

  • Excellent verbal and written communication skills

  • Able to work a flexible schedule, including nights, weekends, and holidays

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