Workforce Planning Assistant

$18.05 / hour

Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott’s Berry Farm is the place for you!

Working at Knott’s Berry Farm, you will have access to these amazing perks:

• Complimentary admission to Knott’s Berry Farm and all Cedar Fair parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise 
• Special events for associates only
• Building lifelong friendships 
• Resume building skills 
• Flexible schedule
• Employee recognition programs

• Receiving phone calls from associates who are unable to fulfill their scheduled shifts and communicate the absence to the appropriate department.
• Coordinate the covering of shifts, left open due to associate absences, by contacting associates who may be available to work and adding the shift to the schedule in Kronos.
• Perform the day of timekeeping functions for all departments. Processing timecards, entering missing punches, comments, and paycodes.
• Maintaining the schedules on the day of, adjusting shifts, transferring of associates between locations, and solving scheduling issues.
• Communicate trends in guest demand, associate absences, and/or schedule changes to the Scheduling Team, for adjustments in future schedules.
• Coordinate the resolution of associate scheduling concerns, by directing the associate to the appropriate scheduler, leadership team, or resolving the concern themselves.

• High School Diploma. Preferred: Associate’s degree/vocational or technical Degree.
• Strong organizational skills and time management.
• Must be able to multi-task
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, and DMV