Duties and Responsibilities:
- Analyze data attained from the cash control and point of sale systems.
- Identify performance opportunities to enhance POS handling accuracy.
- Through research, identify the causes of poor performance.
- Writing and distributing written discipline to employees for over/shorts/outages.
- Communicating and updating policies and procedures between Operations and Cash Control.
- Communicating and forwarding documentation to Loss Prevention.
- Generate reports and communicate them appropriately.
- Conduct audits to ensure that corporate training/standards are being met.
- Facilitate various training classes.
- Other duties as assigned by management.
- Ideal Qualifications:
- Exceptional ability to communicate in both written and oral forms.
- Demonstrated analytical skills, attention to detail and organizational skills.
- Excellent verbal and written communication skills.
- Strong teamwork skills and ability to work productively across various departments.
- Computer proficiency in Microsoft Office Products with an emphasis in Access and Excel.
- Ability to quickly learn various processes
- Flexible schedule required including nights, weekends and holidays.
- Strong observation skills.
- Must be self-motivated with strong attention to detail with the ability to multi-task.
