The Security Manager oversees and implements security measures to protect assets, individuals and property ensuring a safe and secure environment. They are responsible for managing the Security and Investigations department within the Public Safety Division and reports to the Public Safety Director.

RESPONSIBILITIES: (This is only a summary of responsibilities and not meant to be exhaustive of all duties.)

•  Respond to calls for service and provide management direction and oversight.
• Conduct risk assessments to identify vulnerabilities, opportunities and potential threats.
• Manage personnel including hiring, training, scheduling and performance evaluations.
• Build and enhance emergency response plans, procedures and coordinate emergency response drills.
• Build a culture that encompasses and fosters dynamic thinking, efficient operations and accountability.
• Create and maintain operational budgets and forecasts including labor and expenses.
• Ensure compliance with laws, regulations, licensing, company standards and protocols.
• Generate accurate reports and ensure compliance of required reporting, regulations and policies.
• Monitor and manage security systems such as CCTV, access control and alarm systems.
• Knowledgeable in Cal-OSHA, BSIS, California Penal Code etc.
• Maintain operational reediness for emergency response equipment, vehicles and tools.
• Maintain absolute confidentiality with proprietary, business and personal information.
• Work cohesively with others within the Public Safety Division and other departments.
• Provide elite customer service and routinely interact with guests, contractors and team members.
• Serve as Division Duty Manager and Park Duty Manager as assigned.
• Other duties as assigned to support the Park

QUALIFICATIONS: (This is only a summary of qualifications not meant to be exhaustive of all qualifications)

• Must be at least 18 years of age and possess and maintain a valid driver’s license in good standing.
• Applicable knowledge of security principles, threat screening, risk and crowd management.
• Strong leadership, communication, de-escalation and problem-solving skills.
• Strong attention to details and the ability to respond effectively to incidents or investigations.
• Maintain high level of professionalism and confidentiality.
• Must have a current BSIS Certified Guard Card or obtain credentials within 45 days of employment.
• Must be able to clear a DOJ and FBI background in order to obtain and maintain BSIS certification.
• Must have 3+ years of supervisory experience in a theme park setting or other security detail
• Must be able to respond, adapt, and participate in emergency situations and incidents
• Must be able to stand, walk, observe and patrol for extended periods of time.
• Must be able to work in direct sunlight, outdoors, in the heat and other environmental elements.
• Must have open availability to support park operation needs, including nights, weekends and holidays.